Reliability is more than a name. It’s our companies ultimate objective. We strive for accurate estimates, responsive customer service, and a quality finished product that the customer and our business can be proud of.
At the end of the day, we care.
Q&A with the owner.
What makes Reliable different?
Quality over quantity. We prioritize excellence and value rather than focusing on larger volume with lower standards.
How much experience does Reliable have?
We have been in the pool business for 20 years and have accumulated a wealth of experience and expertise in designing, estimating and building pools.
Do you have any accreditation?
Reliable has a CPB certification, and is a PHTA member. We are educated in base preparation, advanced hydraulics, and drainage to ensure your pool is built to the highest level of standards.
Why do you only build three brands of pools?
We choose only manufactures that offer the quality we are willing to stand behind. The quality and uniqueness of these three pools aligns with our standards. None of the others measure up.
What is so unique about these three pool manufacturers?
Each has special qualities that set them apart. Hydra Pools offer exceptionally strong steel walls with unlimited customization options. BioDesign Pools blend seamlessly with their natural environments and use innovative materials for sustainability and efficiency. Aquatechnics has an array of customizable options, unmatched customer service, and a competitive price point.
Why don’t you offer landscaping or hardscaping?
We are a pool builder, and that’s what we do best. We put all of our efforts into the construction of your pool, and leave those aspects to others we trust because they are the experts in their particular trade. We don’t want to be a jack of all trades, and master of none. We are only the master of building pools.
Should I shop around with other pool builders?
Absolutely, just be sure to ask the right questions. Things like, do they have the education, certification, and experience to deliver on time and on budget. Will they try to upsell, are their estimates accurate? This is your home, are their job sites clean and tidy? If it is wrong, will they make it right? Bottom line, do they care?
What about building pools is rewarding?
When the project is finished and there are handshakes and smiles all around. When I hear back from customers that tell me how much their pool has enriched their families lives, brought people together, reduced stress or increased exercise, that’s when I feel satisfied.
Owner of Reliable Pools,
Jimmy Vanderhaar.
“Jimmy did an outstanding job on our pool. We had some very specific design requests and our pool was designed and installed just as requested and ahead of schedule. We couldn’t be happier and are extremely satisfied with Reliable Pools. Highly recommend!”
- Mike P. Louisville, KY